MyWellbeing FAQs

All right, tell me the details. . .


How much does MyWellbeing cost?

The MyWellbeing service is free for seekers who are interested in beginning therapy or coaching. We offer you three matches at a time to be as anxiety-reducing and intentional as possible. Your matches also offer you a free phone consultation so you can gauge your fit together in a low-risk, no-cost way.

Should your fit not feel right for any reason, we are happy to facilitate additional connections. We will work with you through as many connections as you need to feel safe moving forward.  

How much does therapy/coaching cost?

Like any investment, therapy and coaching call for a financial and emotional commitment. We work with top providers to provide access to their services at pre-negotiated rates, which can be as accessible as 70% less than their rates outside of MyWellbeing. Generally, practitioners we work with offer therapy/coaching at rates between $100-$300/session. The average fee in NY and CA, for example, is $200/session.

At this time, we specialize in matchmaking outside of insurance. We work hard to provide the most accessible, high-quality care for you. Please learn more about why your therapist may not accept insurance and “out of network” benefits here. If therapy outside of insurance is not accessible for your right now, check out these free or low cost resources.

We are here to help you. If you'd like more personalized guidance, please let us know at [email protected].

How can I use “Out of Network benefits” to lower the cost of therapy?

You may be eligible to be reimbursed 50-100% of the cost of each session by your insurance, especially if you use a PPO plan, depending on your specific benefits. For example, if the therapist fee is $175, you may only owe $35-$87. Learn more about Out of Network benefits here.

Not sure what your benefits are?

That's okay, many of us aren't sure. Begin by calling the number on your insurance card and asking the following questions:

  • What is my Out of Network reimbursement rate for routine behavioral health services?
  • What is my deductible, and how much of my deductible have I already met?

If you would like to use Out of Network benefits, and feel burdened by the process of the paperwork, check out Reimbursify, which supports you in making the processing of your out of network claims easy.

Low-fee options

Select therapists in the MyWellbeing community offer sliding scales as low as $100 per session. MyWellbeing also partners with community clinics and institutes, where fees can be as low as $35 per session, and most insurances are accepted in-network.


Where are MyWellbeing therapists and coaches located?

It is good for you to know: to work with a therapist specifically, your therapist must be licensed in the state where you reside, regardless of where the therapist resides. We with licensed therapists all across the US.

We work with a number of exceptional coaches and holistic providers who are certified to work nationally and internationally. Take this quiz to learn if therapy or coaching is right for you.

During COVID-19 and beyond, many providers are available for virtual care. The licensing regulations for therapy specifically still apply. You can choose with your provider match whether you stay remote indefinitely or whether you’d like to weave in-person visits into your routine when it’s safe to do so.


How do you match me with the right provider for me?

MyWellbeing uses a careful matching process to ensure you are paired with the most compatible fit. We consider:

  • Logistical factors like fee, location and availability
  • Technique (for example, would you benefit more from working with someone who utilizes a concrete goals-oriented approach, or more fluid insight-oriented approach?)
  • Personality factors (such as extroversion, warmth, and directness, among others)
  • Expertise (ensuring that a therapist specializes in working with relevant issues and demographics)

We then send you three recommendations to significantly reduce choice fatigue, and ensure that you can speak to your provider(s) during complimentary phone consultations so that you have a low-risk way of assessing fit.

If you have any questions along the way, we’re here to help. Reach our team at [email protected].

What do I need to know going into therapy/coaching?

During your first session, your provider will be getting to know you. They will likely ask questions about what has brought you to the room, including your past and present. Together, you will explore goals for your work moving forward.

If you have specific goals, if you've seen a therapist or coach before and have a sense of what did or did not work, or you have fears or hesitations about therapy or coaching, your first session is a great opportunity to share this information with your provider.

The most important thing to remember? Trust yourself. Therapy and coaching are spaces you can be honest, with your provider and with yourself. It's important to find a good fit. We (and your provider) are here to help you feel safe, seen, and heard.

How do I know if my provider is a good fit?

Safety is an important factor in care. Sometimes, it takes time for this sense of safety to grow. It's important to feel safe sharing with your provider.

In your first few sessions, ask yourself:

  • Do you feel as though you are creating a safe space together to explore your needs, pains, celebrations, and goals?
  • Do you trust your provider is listening to you, and hearing what you are saying?
  • Do you find your curiosity about your identity, needs, goals, and experiences is peaked?
  • Would you like to see this person again next week?


We work with providers who specialize in a diverse range of issue areas. Below are just a few examples of different issue areas that care can help you alleviate, resolve, or better understand:

  • Addiction + Substance Use
  • Adoption
  • Aging Parents
  • Anger
  • Anxiety
  • Artist-Related Stress
  • Body Image
  • Breakups
  • Burnout
  • Career Stress or Transition
  • Chronic Pain or Migraines
  • Communication Skills
  • Couple's Work
  • Creativity or Creative Blocks
  • Dating
  • Depression
  • Divorce
  • Existential Crisis
  • Family Planning or Infertility
  • Fear of Failure
  • Finding Your Voice
  • Gender Identity and Gender-Related Stress
  • Grief and Loss
  • Health-Related Concerns
  • Indecision
  • Infidelity
  • Insomnia
  • Intimacy and Sex
  • LGBTQIA-Related Stress
  • Life Transitions
  • Loneliness
  • New to New York
  • Non-Traditional Romantic Relationships
  • Marriage
  • Mindfulness
  • Money-Related Stress
  • OCD
  • Panic
  • Parenting
  • Personality Disorders
  • Post-Partum
  • Procrastination
  • Race-Related Stress
  • Relationship to Food
  • Self-Esteem
  • Sex Therapy
  • Sexual Identity
  • Sibling-Related Stress
  • Somatic Experiencing
  • Trauma
  • Vulnerability
  • Women’s Obstacles

Have additional questions?

We'd love to hear from you. We’re all ears at [email protected].