←Back to the Mental Health Dictionary

Therapists Who Take Aetna: Your Guide to Finding In-Network Support

Ryan Ward

Navigating mental health insurance benefits can feel overwhelming. 

If you're searching for "therapists that take Aetna," you have already taken an important step toward getting support. We’re here to help you understand your Aetna mental health benefits and find the Aetna therapist who's right for you.

Does Aetna Cover Therapy?

Yes, most Aetna health insurance plans do cover many forms of therapy. 

Thanks to the Mental Health Parity and Addiction Equity Act, Aetna is required to provide mental health coverage comparable to their physical health coverage. Your therapy sessions fall under your plan's behavioral health benefits.

Which mental health services does Aetna typically cover?

  • Individual therapy sessions
  • Family therapy
  • Group therapy
  • Psychiatric evaluations
  • Medication management
  • Psychological testing and assessments
  • Substance use treatment
  • Telehealth and online therapy

Your specific Aetna mental health coverage will likely include:

  • A set number of therapy sessions per year
  • Coverage for various mental health diagnoses
  • Both in-person and virtual care options
  • Access to different types of mental health providers

How Aetna Mental Health Coverage Works

When it comes to therapy coverage, Aetna plans generally follow this structure:

What you'll typically pay:

  • Copays ranging from $0-70 per therapy session for in-network providers
  • Coinsurance (a percentage of costs) after meeting your deductible for out-of-network providers, if covered by your plan.

Understanding Aetna's Network Tiers

Aetna organizes their provider network into tiers, which affects your costs and provider options:

Aetna Select

  • Must see providers within your network
  • No out-of-network coverage except for emergencies
  • Generally lower premiums, but fewer choices of providers

Aetna Choice POS II

  • Provides both in-network and out-of-network coverage
  • Lower costs when you stay in-network
  • More flexibility in provider choice

Aetna Open Access

  • No referrals needed for specialists, including therapists
  • Balance of affordability and choice
  • Emphasis on in-network providers

Navigating Different Aetna Plan Types and Their Therapy Coverage

Each Aetna plan offers different mental health coverage. Understanding your specific plan can help you maximize your benefits:

Aetna Health Maintenance Organization (HMO) Plans

These plans tend to have lower premiums, but require you to stay within the designated provider network. For therapy, this means:

  • You will need to select from Aetna's network of mental health providers.
  • A referral from your primary care physician may be required.
  • Prior authorization might be necessary for certain services.
  • Your therapy options are limited to in-network providers only.
  • Typically lower copays, often in the $20-40 range.

Aetna Preferred Provider Organization (PPO) Plans

These plans offer more flexibility but usually come with higher premiums:

  • Freedom to see both in-network and out-of-network therapists.
  • No referrals needed to see mental health specialists.
  • Higher coverage rates for in-network providers.
  • Partial coverage for out-of-network mental health care.
  • Typically higher copays, often in the $30-60 range.

Aetna High Deductible Health Plans (HDHP) with HSA

These plans pair high deductibles with tax-advantaged Health Savings Accounts:

  • You'll pay the full negotiated rate for therapy until meeting your deductible.
  • After reaching your deductible, you'll typically pay coinsurance (often 10-20%).
  • You can use HSA funds to pay for therapy with pre-tax dollars.
  • These plans might be cost-effective if you're planning to go to therapy consistently.
  • The HSA contribution limits for 2023 are $3,850 for individuals and $7,750 for families.

Aetna Medicare Advantage Plans

For older adults with Aetna Medicare coverage:

  • Mental health services are typically covered at 80% after deductible.
  • Annual wellness visits often include depression screenings at no cost.
  • Telehealth therapy options have expanded significantly.
  • Special programs may exist for conditions like depression and anxiety.
  • Prior authorization requirements are common.
  • Some therapists who accept Aetna insurance broadly may not accept Medicare.

Understanding your specific Aetna plan type can help you anticipate costs and requirements before beginning therapy, allowing you to budget appropriately and avoid unexpected expenses.

In-Network vs. Out-of-Network Aetna Therapy

The difference between in-network and out-of-network care can significantly impact your therapy costs. Let’s talk about how to tell the difference–and which might be best for you.

In-Network Aetna Therapists:

  • Have a contractual agreement with Aetna
  • Accept Aetna's predetermined payment rates
  • Bill Aetna directly after collecting your copay
  • Require less paperwork from you
  • Often result in lower out-of-pocket costs

Example: With an in-network therapist, you might pay a $30 copay per session, with Aetna covering the remainder of your session fee directly.

Out-of-Network Therapists:

  • Don't have a contract with Aetna
  • Set their own fees (often higher than Aetna's allowed amounts)
  • Require you to pay upfront and submit claims yourself
  • May only be partially reimbursed by Aetna
  • Give you access to more provider options

Example: With an out-of-network therapist charging $175 per session, you might pay the full amount upfront. After submitting a claim, Aetna might reimburse you 60% of their $125 "allowable amount" (about $75), leaving your actual cost at $100 per session.

Understanding Your Aetna Deductible

Your deductible is the amount you pay before Aetna begins sharing costs. 

Here's how your deductible affects therapy:

Individual vs. Family Deductible: An individual deductible applies to just your healthcare costs, while a family deductible combines expenses for everyone on your plan. Once either is met, your Aetna benefits activate.

How to find your deductible:

  1. Log into your Aetna member portal at aetna.com.
  2. Navigate to "Benefits & Coverage".
  3. Look for "Deductible Information".
  4. Note whether mental health services have a separate deductible.

Deductible impact on therapy costs:

If you have a $1,500 deductible and therapy costs $150 per session, you'll pay full price for about 10 sessions before your insurance benefits begin.

After meeting your deductible, you'll typically pay only your copay or coinsurance.

Some Aetna plans exempt mental health from deductibles or have lower behavioral health deductibles.

How to Verify if Your Therapist Accepts Aetna

Before scheduling your first appointment, take these steps to confirm Aetna coverage:

  1. Call or email your therapist directly and ask:
    • "Do you accept Aetna insurance?"
    • "Are you in-network with my specific Aetna plan?" (have your member ID ready)
    • "What is the copay for therapy with my plan?"
  2. Verify with Aetna:
    • Call the member services number on your Aetna card.
    • Confirm your behavioral health benefits.
    • Ask if the specific therapist is in-network.

Getting the Most from Your Aetna Therapy Benefits

To maximize your coverage:

Consider telehealth therapy:

  • Many Aetna plans cover virtual therapy at the same rate as in-person.
  • Telehealth expands your provider options beyond your immediate area.
  • Saves commuting time and costs.

Utilize Aetna's mental health resources:

  • Many Aetna plans include access to digital mental health tools and ancillary benefits (fitness and wellness subscriptions) that can help you manage your mental health. 

Common Challenges with Aetna Therapy Coverage

Even with insurance, you might encounter these issues:

Limited provider availability: Many therapists have full practices or have stopped accepting new Aetna patients.

Outdated provider directories: Aetna's provider listings may not reflect therapists' current availability or insurance acceptance.

Session limits: Some Aetna plans cap the number of therapy sessions they cover annually.

Authorization requirements: Certain services may need pre-approval from Aetna.

How to Make Therapy More Affordable with Aetna

If cost is a concern:

Use Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs): If you have access to an HSA or FSA, you can pay for therapy with pre-tax dollars through these accounts.

Ask about sliding scale fees: Some therapists adjust their rates based on financial need.

Look into university training clinics: Supervised graduate students often provide therapy at reduced rates.

Consider group therapy: Group sessions are typically less expensive than individual therapy and still covered by many Aetna plans.

How to Use Your Out-of-Network Aetna Benefits

If you choose a therapist who doesn't accept Aetna:

  1. Confirm your out-of-network coverage.

Call Aetna to verify your specific benefits. Ask about deductibles, coinsurance, claim procedures, allowed amount, and any limits on the number of therapy sessions you can attend per year.

  1. Request a "superbill" from your therapist.

This document includes all the information Aetna needs to process your claim, including diagnosis codes, procedure codes, and provider information. 

  1. Submit claims promptly.

Use Aetna's online portal or mobile app for faster processing. You should submit your claim promptly after each therapy session–Aetna typically has a claim filing deadline within 90-180 days of your session.

Keep copies of all the documentation you submitted. You may need it for an appeal if Aetna denies coverage. 

  1. Track your reimbursements:

Monitor the status of claims through your Aetna account, and follow up on delayed or denied claims.

Why Finding the Right Therapist Matters

The right therapeutic relationship is crucial for effective mental health care. Rather than just looking for any therapist that accepts Aetna, consider:

  • Specialized expertise: Find a therapist with experience in your specific concerns.
  • Personal connection: The therapeutic alliance is one of the strongest predictors of successful outcomes. Speak to your therapist to confirm fit, and don’t be afraid to look for a new therapist if you don’t think your current provider is right for you.
  • Approach compatibility: Different therapy modalities work better for different people. Talk to your therapist about their approach, and try another style if you don’t feel like you’re making progress. 
  • Practical factors: Location, scheduling flexibility, and communication style all matter. 

How MyWellbeing Makes Finding Aetna Therapists Easier

Searching for a therapist who accepts your Aetna insurance shouldn't feel like a part-time job. 

At MyWellbeing, we've helped thousands of people connect with therapists who accept Aetna and other insurance plans in a few minutes. 

Our matching service considers:

  • Your specific Aetna plan
  • Therapist availability for new clients
  • Your therapy preferences and goals
  • Specialized needs and concerns
  • Compatibility

Instead of calling dozens of therapists from an outdated directory, let us do the work for you. Our process is simple:

  1. Complete our matching questionnaire (takes less than 5 minutes).
  2. Receive personalized therapist matches who accept Aetna.
  3. Connect with your matches and choose the right fit.
  4. Begin your therapy journey with confidence.

We consider the whole picture: Beyond insurance, we match based on therapy style, expertise, and the human connection that makes therapy effective.

We provide ongoing support: If your first match isn't perfect, we'll help you find another therapist until you find the right fit.

Find your therapist match. 

Take the Next Step in Your Mental Health Journey

You deserve quality mental health support that's also affordable. Your Aetna benefits can make therapy more accessible, and we're here to help you navigate the process.

Ready to find a therapist who accepts your Aetna plan? Take our free questionnaire now. It takes just minutes, and we'll connect you with therapists who match your needs and accept your insurance.

Remember, investing in your mental health is one of the most important steps you can take for your overall wellbeing. Let us help you find the right support at a price that works for you.

Looking to start therapy

Wanting to Start

Looking for a someone that specializes in

Looking for a someone that is located in

Looking for a someone that specializes in

Looking for a someone that accepts

Therapists Who Take Aetna: Your Guide to Finding In-Network Support

?

MyWellbeing matches you to the right provider that specializes in what matters most to you. Our match form takes less than 5 minutes to complete, and you'll immediately receive 3 provider recommendations that fit your needs. All of the providers on MyWellbeing offer a free phone consultation to assess fit and see if you two should work together. Click below to get matched!

Get Matched

About the Author

Ryan is former Head of Growth. At MyWellbeing, he helps providers get matched with clients through their unique matchmaking directory. Prior to MyWellbeing, he was the founder of Kontess, an edtech solution for universities, which was acquired in 2021. He has worked with small businesses and startups alike to help them increase revenue and reach more potential customers through the use of sales and marketing at his agency, Rex Marketing & CX.